To help students develop and achieve their goals, the College of Westchester provides a Success Coaching program. When the first online students started classes last September, 2011, the program began at the online division. As explained by Robert Weston, “the goal of the online success coach program at CW is to provide a consistent human presence for students enrolled in a virtual program, with an emphasis on students in their first year—especially in the first two terms.”

What makes the online service different than the day, evening and Saturday college success coaching experience is that success coaches work with online college students to provide basic guidance counseling and connect students with internal and external resources to assist them with academic, technical, and personal issues.

Job duties of the success coach include, but are not limited to:
– Maintain regular contact with each student, with an emphasis on weekly contact during the first term.
– Monitor leading indicators that have a relationship to student success.
– Work proactively with students who exhibit leading indicators of problematic activity.
– Proactively contact students who will be dealing with novel technologies, especially when doing so in high-stakes contexts or under tight time constraints.
– Maintain a vigorous communication circle with faculty, online production and testing, and advisors, to ensure student needs are met.


Success Coaching is just one of the many services offered to enhance students’ learning experience. Visit CW online to learn more.